Our client is business intelligence Company. They are now looking for an

 Customer service executive

to join them.

Roles & Responsibilities 

• Responsible for the daily sales of incoming leads for specific products of D&B

• Managing incoming calls, answering calls professionally, providing information about service offerings and handling inquiries from existing Clients

• Keeping a record with details of inquiries, requests, complaints, comments and following up with the people concerned to ensure that necessary action is taken.

• Referring requests to the concerned people/teams.

• Building professional relationships with existing customers.

• Providing accurate and complete information as and when required.

• Supporting with maintaining and updating the database.

• Helping with research and generating sales leads

Preference

• 1-3 years of similar experience
• Proven Sales Track Record

•  Good communication and interpersonal skills.

• Ability to work in a team.

• Proven customer support experience.

• Customer orientation and active listening skills.

• Ability to multi-task, prioritize and manage time effectively.

Qualifications: (Top 3 Points)

Graduate